Teamlead Sales Support International

Remote + travel to Kleinheubach/Nowy Tomyśl when needed

Jako grupa ERBACHER the food family specjalizujemy się w produkcji oraz dystrybucji najwyższej klasy produktów zapewniających zrównoważone żywienie ludzi i zwierząt. Ponad 80 lat innowacji i sukcesów pozwoliły wyspecjalizować nasze marki w tworzeniu innowacyjnych rozwiązań z angażowaniem społecznej odpowiedzialności, w ponad 80 krajach na całym świecie.

🌱 The food family tworzy ponad 800 pracowników, których wspólną misją jest zapewnienie, aby żywienie ludzi i zwierząt odbywało się w sposób zrównoważony.
 W związku z ciągłym rozwojem oraz budową nowego plantu produkcyjnego dla marki Josera Petfood, szukamy… być może Ciebie! 
 Zapoznaj się dokładnie z opisem stanowiska i jeśli brzmi on jak kolejny krok w rozwoju Twojej kariery zawodowej, prześlij nam swoją aplikację. 
 Do zobaczenia w teamie #thefoodfamily!

🌱 About Erbacher the Food Family
We're not just about food; we're about pioneering sustainable nutrition. For over 80 years, our family-run business has been at the forefront of creating innovative, sustainable food solutions for farm animals, pets, and humans alike. Our mission? To craft the nutrition of tomorrow! With strong global brands, we're proud that our success is rooted in our collaborative spirit and tradition of innovation. 

🤝 Recruitment process:

Please, send your CV in ENGLISH. ⏱

📲 Call with the Recruiter. Congratulations! You're invited for the meeting 

👋 1st Online meeting with Team Lead + Recruiter 

👋 2nd LIVE Meeting with Team Lead + Teammember + Recruiter 

👋 3rd LIVE Meeting with Head + Team Leader + Recruiter 

Offer stage - Welcome to the Food family!🌱

🚀 Your tasks:

• As a Change Manager, you will be responsible for the strategic realignment and consolidation of our international sales support activities across all business sectors into a new organizational unit

• You will manage an international sales support team focused on B2B clients

• You will ensure team motivation and coaching, promoting individual personal development

• You will continuously review and improve processes with your team to enhance efficiency, effectiveness, and customer satisfaction based on defined KPIs

• You will initiate and lead projects within the International Sales Support team to improve processes and workflows in this area

🎯 Expectations:

• You have completed a degree in business administration or possess a solid commercial education or other relevant further training

• You bring extensive professional experience in sales support or customer care on a global level

• You have significant leadership experience, ideally having previously realigned sales support units in a manufacturing environment

• You demonstrate a strong customer and service orientation coupled with deep process knowledge

• You have solid expertise in change management and in working with intercultural teams

• You possess excellent English skills (B2+)

•  Remote work + From time to time (1 x per month maximum) travel to Kleinheubach / Nowy Tomyśl

Nice to have: German

🐾 What we offer:

💻 Remote Flexibility: Work from anywhere, with an adjustable schedule that respects your work-life balance. Available offices are located in Poznań and Nowy Tomyśl, business trips to Kleinheubach are also possible if needed.

🚀 Dynamic Environment: A stimulating role in a family-owned business that combines a start-up vibe with specialized expertise.

🌍 Global Exposure: Engage in national and international projects for diverse professional experiences.

🔎 Empowering Culture: Benefit from a flat organizational structure with open communication, encouraging independent work and personal growth.

👋 Diverse Team Collaboration: Employee-friendly family work culture based on mutual trust, respect and integrity. Work with an international team of experts from Poland, Germany, Ukraine, and more.

🌱 Opportunity for continuous professional development and personal growth through participation in a system of professional training under the food family Journey program

✔ Attractive remuneration commensurate with one's skills

🍎 Extensive benefits package: Private medical care package, Multisport card, accident insurance, holidays and annual bonuses, free foreign language learning, sharing the costs of proffesional courses, fresh fruits and vegetables, packages for children or retirement pension plan? We do more! :)

🚗 A fleet of cars with fuel and highway cards is available at the Poznań office

🌟 Want to join us?

If you’re excited to shape the future of sustainable nutrition and transform our digital presence, we’d love to hear from you. Join us in our mission to innovate and lead in the food industry – where your work makes a real difference every day.

We are waiting for your application - please send your CV in ENGLISH.

Josera Polska Sp. z o.o. | Paproć 95 | 64-300 Nowy Tomyśl

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